Refill Service

LITD Refill Service (For HK only)

 

LITD would love to support sustainability and reduce impact on the environment.
We provide refill service to give new life to used LITD container/s.
Choosing our refill service can enjoy 10% off!

 

How to order Refill Service?

 

Ordering:

 

  1. Please go to our website and choose your favourite product/s and size to refill and add in the cart.
  2. Checkout and fill in the pickup address as well as any requested payment information.
  3. You will receive an email order confrimation once your order has been placed.
  4. We will arrange pick-up by courier, SF Express.
  5. For safe transportation, please properly package the containers that need to be refilled to avoid any damage. Refer to SF Express's packaging guidelines for details.

 

Shipping and Delivery:

 

  1. Upon receipt of the used LITD container/s, the shipment will be ready around 5 -7 business days.
  2. Once your parcel has been shipped you will receive an e-mail containing your receipt and tracking information.
  3. Once the order is shipped out, the tracking number can be obtained in Track My Order.
  4. Please contact SF Express Customer Service if any changes in the address after the order is shipped out. Any incurred expenses shall be borne by the customer.
  5. If the shipment cannot be successfully delivered to the customer due to personal reasons, please contact SF Express directly in order to make further arrangements. If the delivery cannot be reached multiple times, your order might risk being cancelled and not refunded.
  6. Under normal circumstances, shipment will arrive at the shipping address in 2-3 business days. For remote areas, it might take 3-4 business days.
  7. Delivery service is not available on Saturdays, Sundays and Public Holidays.

 

Please Notice:

  1. Please return full set of LITD containers for enjoying our Refill Service.
  2. We will clean the container/s and restick the new sticker/s.
  3. There will be no packaging for the refill product/s and only basic package for delivery protection to minimize the waste of packaging.
  4. Refill Service is non-returnable, non-refundable and non-exchangeable.

 

We look forward to receiving your LITD containers!